Terms of service

Last updated: November 11, 2026

This website and store (jeanlowecarlson.com) is operated by Dragonlight Publishing LLC, publisher of the books of Jean Lowe Carlson ("we," "us," "our"). By using this website or buying from this store, you agree to these Terms of Service. If you do not agree, please do not use the site.

1. Products

We sell books in digital formats (ebooks and audiobooks) and in print (paperbacks, signed copies, special editions and bundles). Product descriptions, formats and delivery methods are shown on each product page. We may change, discontinue or limit any product at any time.

2. Prices and payment

Prices are listed in U.S. dollars. Customers outside the United States may see prices converted to their local currency at checkout. We may correct pricing or description errors, and we may cancel and refund any order placed at an incorrect price. Payment is processed securely by Shopify and its payment partners; we do not store your full card details.

3. Digital products

Ebooks and audiobooks are delivered by email through our delivery partner, BookFunnel, to the address you enter at checkout. When you buy a digital product, you receive a personal, non-transferable licence to read or listen to it for your own non-commercial use. You may not copy, share, resell, upload or distribute the files, or remove any copyright notices.

4. Print products and shipping

Print books are shipped by us or by a print-on-demand partner, as noted on each product page. Shipping charges, destinations and delivery times are described in our Shipping Policy.

5. Refunds and returns

Refunds, returns and damaged items are handled under our Refund Policy.

6. Intellectual property

All books, covers, artwork, text, audio and other content on this site are protected by copyright and belong to the author and Dragonlight Publishing LLC or to our licensors. Nothing on this site grants you any right to use that content except as stated in these terms.

7. Reviews and messages

If you post a review or send us feedback, you confirm it is your own honest opinion, and you allow us to display and quote it in connection with our books.

8. Disclaimer and limitation of liability

This site and its contents are provided "as is." To the fullest extent permitted by law, we make no warranties beyond those required by law, and we are not liable for any indirect or consequential loss arising from your use of the site or our products. Our total liability for any order is limited to the amount you paid for it.

9. Privacy

How we collect and use personal information is explained in our Privacy Policy.

10. Governing law

These terms are governed by the laws of the State of Michigan, USA.

11. Changes

We may update these terms from time to time. The version posted here, with its "last updated" date, applies to your use of the site and to any order you place.